What we offer

Please call us during our office hours.
In a personal conversation, we will clarify whether our shelter is the appropriate place for you.

Documents

  • ID card, passport, or birth certificate

  • Health insurance card, vaccination record

  • Proof of income, recent bank statements

  • If applicable: certificate from the registry office regarding a change of civil status

  • If applicable: court decision under the Transsexual Act (TSG)

  • If applicable: extract from the birth register

Personal Items

  • Medication and medical aids (e.g. hormone preparations, binders, gaffs, prostheses)

  • Clothing and other personal items that are important to you

If you are unable to bring all the necessary documents with you, we will support you in organizing them later.

On your moving-in day, we will provide you with a meeting point where one of our staff members will meet you. From there, we will accompany you to the shelter.

This procedure helps us maintain the confidentiality of the shelter’s address.
Please keep this information strictly private — it is essential for the safety of all residents.

On your moving-in day, we will provide you with a meeting point where one of our staff members will meet you. From there, we will accompany you to the shelter.

This procedure helps us maintain the confidentiality of the shelter’s address.
Please keep this information strictly private — it is essential for the safety of all residents.

At the shelter, we will show you your own room, help you settle in calmly, and introduce you to the team and the other residents.
You are not alone – our team will accompany you step by step, confidentially and respectfully.

On your moving-in day, we will provide you with a meeting point where one of our staff members will meet you. From there, we will accompany you to the shelter.

This procedure helps us maintain the confidentiality of the shelter’s address.
Please keep this information strictly private — it is essential for the safety of all residents.

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